TERMS & CONDITIONS
Effective Date: 28/06/2025
Welcome to www.flexice.co.za (the “Website”). These terms and conditions (the “Terms”) govern your use of the Website. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
1. Use of the Website
1.1. Eligibility: You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you are at least 18 years old.
1.2. Account Registration: Some features of the Website may require account registration. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1.3. User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2. Content
2.1. Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of www.flexice.co.za and is protected by copyright and other intellectual property laws.
2.2. User-Generated Content: By submitting content to the Website, you grant www.flexice.co.za a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
3. Prohibited Conduct
You agree not to:
3.1. Use the Website for any unlawful purpose or in violation of these Terms. 3.2. Impersonate any person or entity. 3.3. Engage in any conduct that restricts or inhibits any other user from using or enjoying the Website.
4. Limitation of Liability
To the maximum extent permitted by law, www.flexice.co.za shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
5. Termination
We reserve the right to terminate or suspend your account and access to the Website for any reason, without notice.
6. Governing Law
These Terms are governed by the laws of South Africa. Any legal action or proceeding arising out of or relating to these Terms shall be brought in the courts of South Africa.
7. Changes to the Terms
We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms on this page.
8. Contact Us
If you have any questions or concerns about these Terms, please contact us at info@flexice.co.za.
Privacy Policy for www.flexice.co.za
Effective Date: [Insert Date]
Welcome to www.flexice.co.za (the “Website”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services. By accessing or using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information, including but not limited to, your name, email address, contact details, and any other information you voluntarily provide when using our services.
1.2. Automatically Collected Information: We may collect certain information automatically, including your IP address, device information, and usage patterns when you access and use the Website.
2. How We Use Your Information
2.1. Providing Services: We may use your personal information to provide, maintain, and improve our services, as well as to communicate with you.
2.2. Analytics: We may use automatically collected information for analytics purposes to understand how users interact with our Website and to enhance user experience.
2.3. Marketing: With your consent, we may use your personal information to send you marketing communications about our products, services, and promotions.
3. Information Sharing and Disclosure
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in providing and improving our services.
3.2. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6. Your Choices
You can choose not to provide certain personal information, but this may limit your ability to use some features of the Website.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@flexice.co.za.
Refund Policy for www.flexice.co.za
Effective Date: 28/06/2025
Welcome to www.flexice.co.za (the “Website”). This Refund Policy explains the terms and conditions for refunds related to products or services purchased on the Website. By making a purchase, you agree to the terms outlined in this policy.
1. Refund Eligibility
1.1. Physical Products: We accept returns and offer refunds for physical products within [X] days of the purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
1.2. Digital Products or Services: Refunds for digital products or services may be considered on a case-by-case basis. Please contact our customer support at info@flexice.co.za to discuss your situation.
2. How to Request a Refund
To request a refund, please follow these steps:
2.1. Physical Products: Contact our customer support at info@flexice.co.za within 30 days of receiving the product. Provide your order number, the reason for the refund, and any supporting documentation.
2.2. Digital Products or Services: Contact our customer support at info@flexice.co.za with your order details and the reason for the refund request. We will review your case and respond accordingly.
3. Refund Process
Once your refund request is approved:
3.1. Physical Products: Return the item to the address provided by our customer support. Once we receive the returned item, we will process the refund.
3.2. Digital Products or Services: Refunds for digital products or services will be processed through the original payment method used for the purchase.
4. Non-Refundable Items
Certain items are non-refundable, including:
- Downloadable software or digital content after it has been accessed or downloaded.
- Gift cards or promotional items.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@flexice.co.za.